Last Updated October 9th, 2025
Change in Water Source – Possible Temporary Water Discolouration
Dear Customer,
Please be advised that effective October 9th, our water source will change from Rhonda Lake to Powder Basin. This change is necessary to support seasonal operational requirements.
The affected areas include:
- Ridge Day Lodge
- Snow Pines
- Monashee Ridge
- North
- Perfection Ridge
- Bears Paw
- Alpine Timbers
- Chateau on the Ridge
- Legacy
- Legend
As a result of this change, the direction of water flow within the distribution system will shift. This may disturb sediment that has settled in the pipes and could lead to temporary water discoloration or cloudiness.
Please note:
- The water remains safe to drink and continues to meet all regulatory health standards.
- If you notice discoloration, we recommend running your cold water tap for a few minutes until it clears.
We apologize for any inconvenience and appreciate your understanding as we continue to maintain a safe and reliable water supply.
If you have any questions or concerns, please contact us at 250-491-6167 or Utilities@bigwhite.com.
July 18, 2025 – Response to Information Request, BWWU
June 25, 2025 – Information Request, Water Management Branch
June 4, 2025 – Boil Water Advisory Update
May 20, 2025 – Water Quality Advisory
May 12, 2025 – Water Source Change Notice
May 12, 2025 – Hydrant Flushing Notice
February 5, 2025 – Notice to Customers: Water Quality Update
March 14, 2025 – Water Tariff 5 (new May 2025)
March 14, 2025 – Water Utility Application Notice (March 2025)
March 14, 2025 – Water Utility Rate Application (March 2025)
September 26, 2023 – Big White Village Water Storage Reservoir Expansion
September 27, 2023 – 2024 Wastewater Tariff Update – NOTICE
August 8, 2023 – Low Water Advisory and Voluntary Water Conservation Request