Last updated: June 30, 2026

Dear Customer,

We want to let you know about some upcoming changes to your propane service rates, effective June 1, 2026.

These changes were recently approved by the British Columbia Utilities Commission (BCUC) and are needed to help us continue providing safe and reliable propane service to our community.

What’s Changing

Starting June 1, 2026:

  • Residential Basic Charge: $18.64 per month (previously $10.00) 
  • Commercial Basic Charge: $83.88 per month (previously $45.00) 
  • Delivery Charge (usage): $0.205 per litre (previously $0.110) 
  • Development Cost Charge: $260.00 per service factor (no change and only applies to new construction)

As always, your total bill will also include the market cost of propane, which changes over time.

What This Means for You

We understand that any increase matters. For most customers, the overall impact on your bill is expected to be moderate—generally in the range of about 6% to 15%, depending on your usage and the time of year. 

Why This Change Is Needed

Our base rates have remained unchanged for many years, while the cost of operating and maintaining the system has steadily increased—especially in a unique, remote service area like Big White. These updates will help ensure we can continue to deliver safe, reliable propane service now and into the future. 

About These Rates

These rates are currently interim, which means they have been approved on a temporary basis while a full review is completed. If any adjustments are required later, they will be applied as a credit or charge on a future bill. 

Big White Gas Utility Ltd. Fiscal 2027 Interim Rate

If you have any questions, we’re here to help:

Thank you for being a valued customer and for your understanding as we continue to maintain and improve your propane service.

Warm regards,
Big White Gas Utility Ltd.

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