Monthly Utility Charges

Utility – Wastewater*
ChargesConsumption Charges
Demand Charges
$10.00/Service Factor
Commercial$4.00/Cubic Meter
$6.50/Service Factor

Utility – Water
ChargesConsumption Charges
Demand Charges
Replacement Reserve Charges
Residential$0.84/Cubic Meter
$0.87/Service Factor
$0.88/Service Factor
Commercial$0.84/Cubic Meter
$0.87/Service Factor
$0.88/Service Factor

Utility – Gas**
ChargesConsumption Charges
ResidentialPrice Per Gigajoule***
CommercialPrice Per Gigajoule***
Basic Gas Charge

*GST – Mandatory Federal charge
**GST – Mandatory Federal charge/ICE – Innovative Clean Energy Fund – Mandatory Provincial charge
***Monthly calculated propane charges per gigajoule. Pricing based on cost of propane using first in first out pricing model

Service factors are determined when a unit/property is built and are calculated based on the number of beds, fixtures and square footage of the living area.

Billing Information

  • All Utilities (Water, Wastewater, and Gas) are billed on a monthly basis on one invoice.
  • All bills are due on the specified date on your invoice, late fees are charged at 1.5% of your outstanding balance.
  • To remit payment online using internet banking, please add Big White Wastewater as a payee and use your account number as shown on your bill, without the decimal. Example: 3360.00 – 336000
  • Disconnections will occur after 60 days of non-payment or non-contact after purchase.
  • Reconnection fees apply for each utility.  Please see the respective tariffs posted above.
  • NSF charge is $25.00.
  • There is a Paper Fee for all printed and mailed bills. Email billing is available for free. Please email to change your billing delivery method.
    • $2.50 Within Canada
    • $5.00 Outside Canada