Monthly Utility Charges

Utility – Wastewater*
Charges	Consumption Charges Demand Charges
Residential	n/a $5.00/Service Factor
Commercial	$2.00/Cubic Meter $3.25/Service Factor

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Utility – Water
Charges	Consumption Charges Demand Charges Replacement Reserve Charges
Residential	$0.84/Cubic Meter $0.87/Service Factor $0.88/Service Factor
Commercial	$0.84/Cubic Meter $0.87/Service Factor $0.88/Service Factor

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Utility – Gas**
Charges	Consumption Charges
Residential	Price Per Gigajoule***
Commercial	Price Per Gigajoule***
Basic Gas Charge
Residential	$10.00/Month
Commercial	$45.00/Month

*GST – Mandatory Federal charge
**GST – Mandatory Federal charge/ICE – Innovative Clean Energy Fund – Mandatory Provincial charge
***Monthly calculated propane charges per gigajoule. Pricing based on cost of propane using first in first out pricing model

Service factors are determined when a unit/property is built and are calculated based on the number of beds, fixtures and square footage of the living area.

Billing Information

• All Utilities (Water, Wastewater, and Gas) are billed on a monthly basis on one invoice.
• All bills are due on the specified date on your invoice, late fees are charged at 1.5% of your outstanding balance.
• To remit payment online using internet banking, please add Big White Wastewater as a payee and use your account number as shown on your bill, without the decimal. Example: 3360.00 – 336000
• Disconnections will occur after 60 days of non-payment or non-contact after purchase.
• Reconnection fees apply for each utility.  Please see the respective tariffs posted above.
• NSF charge is $25.00.

• There is a Paper Fee for all printed and mailed bills. Email billing is available for free. Please email utilities@bigwhite.com to change your billing delivery method.
  • $2.50 Within Canada
  • $5.00 Outside Canada