
Big White Utilities – Reliable Services for Our Mountain Community
Essential Utilities, Exceptional Service
Monthly Utility Charges
Utility – Wastewater* | |
Charges | Consumption Charges Demand Charges |
Residential | n/a $10.00/Service Factor |
Commercial | $4.00/Cubic Meter $6.50/Service Factor |
Utility – Water | |
Residential & Commercial Flat Rate Metered Rate Contribution in Aid of Construction | $4.38/Service Factor $2.10/Cubic Meter $1,249/Bed Unit* *One-time fee paid at time of Building Permit or CPCN issuance |
Utility – Gas** | |
Charges | Consumption Charges |
Residential | Price Per Gigajoule*** |
Commercial | Price Per Gigajoule*** |
Basic Gas Charge | |
Residential | $10.00/Month |
Commercial | $45.00/Month |
*GST – Mandatory Federal charge
**GST – Mandatory Federal charge/ICE – Innovative Clean Energy Fund – Mandatory Provincial charge
***Monthly calculated propane charges per gigajoule. Pricing based on cost of propane using first in first out pricing model
Service factors are determined when a unit/property is built and are calculated based on the number of beds, fixtures and square footage of the living area.
Forms
Preauthorized Payment Form
Transfer of Service Form
Owner Transfer – Vacant Lot
New Lot Wastewater Application Form
New Lot Water Application Form
New Lot Gas Application Form
Preauthorized Payment Form
Transfer of Service Form
Owner Transfer – Vacant Lot
New Lot Wastewater Application Form
New Lot Water Application Form
New Lot Gas Application Form
Documents
Water Tariff 5 (new May 2025)
Water Utility Application Notice (March 2025)
Water Utility Rate Application (March 2025)
Gas Tariff
Wastewater Tariff
Discharge on Non-Residential Waste Application
Gas Utility Application Notice (Nov2020)
Gas Utility Rate Application (Nov2020)
BCUC Order G-297-20
Water Tariff 5 (new May 2025)
Water Utility Application Notice (March 2025)
Water Utility Rate Application (March 2025)
Gas Tariff
Wastewater Tariff
Discharge on Non-Residential Waste Application
Gas Utility Application Notice (Nov2020)
Gas Utility Rate Application (Nov2020)
BCUC Order G-297-20
Billing Information
- All Utilities (Water, Wastewater, and Gas) are billed on a monthly basis on one invoice.
- All bills are due on the specified date on your invoice, late fees are charged at 1.5% of your outstanding balance.
- To remit payment online using internet banking, please add Big White Wastewater as a payee and use your account number as shown on your bill, without the decimal. Example: 3360.00 – 336000
- Disconnections will occur after 60 days of non-payment or non-contact after purchase.
- Reconnection fees apply for each utility. Please see the respective tariffs posted above.
- NSF charge is $25.00.
- There is a Paper Fee for all printed and mailed bills. Email billing is available for free. Please email utilities@bigwhite.com to change your billing delivery method.
- $2.50 Within Canada
- $5.00 Outside Canada