Big White Utilities – Reliable Services for Our Mountain Community
Essential Utilities, Exceptional Service

Monthly Utility Charges

Utility – Wastewater*
Charges	Consumption Charges Demand Charges
Residential	n/a $10.00/Service Factor
Commercial	$4.00/Cubic Meter $6.50/Service Factor

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Utility – Water
Residential & Commercial Flat Rate Metered Rate Contribution in Aid of Construction	$4.38/Service Factor $2.10/Cubic Meter $1,249/Bed Unit* *One-time fee paid at time of Building Permit or CPCN issuance

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Utility – Gas**
Charges	Consumption Charges
Residential	Price Per Gigajoule***
Commercial	Price Per Gigajoule***
Basic Gas Charge
Residential	$10.00/Month
Commercial	$45.00/Month

*GST – Mandatory Federal charge
**GST – Mandatory Federal charge/ICE – Innovative Clean Energy Fund – Mandatory Provincial charge
***Monthly calculated propane charges per gigajoule. Pricing based on cost of propane using first in first out pricing model

Service factors are determined when a unit/property is built and are calculated based on the number of beds, fixtures and square footage of the living area.

Billing Information

• All utility services (Water, Wastewater, and Gas) are billed monthly. Each utility issues a separate invoice; however, all invoices are delivered together in a single email. 
• Payment is due by the date shown on your invoice. Late payments are subject to a 1.5% charge on the outstanding balance. 
• Online banking payments: Please set up each utility as a separate payee:
  • Big White Water Utility Ltd
  • Big White Wastewater Utility Ltd
  • Big White Gas Utility Ltd
    Use the account number shown on your bill, excluding the decimal (e.g., 3360.00 → 336000). While each utility is billed separately, the account number is unique to the property record and is the same across all three utilities.
• Disconnections will occur after 60 days of non-payment or non-contact after purchase.
• Reconnection fees apply for each utility.  Please see the respective tariffs posted above.
• NSF charge is $25.00.

• There is a Paper Fee for all printed and mailed bills. Email billing is available for free. Please email utilities@bigwhite.com to change your billing delivery method.
  • $2.50 Within Canada
  • $5.00 Outside Canada