Big White Utilities – Water, Gas, and Wastewater Services for Big White

Big White Utilities provides reliable water, gas, and wastewater services for residents, businesses, and visitors in the Big White mountain community. Our focus is on safe, sustainable utilities that support year-round living and vacation stays.

Monthly Utility Charges

Utility – Wastewater*
Charges	Consumption Charges Demand Charges
Residential	n/a $10.00/Service Factor
Commercial	$4.00/Cubic Meter $6.50/Service Factor

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Utility – Water
Residential & Commercial Flat Rate Metered Rate Contribution in Aid of Construction	$4.38/Service Factor $2.10/Cubic Meter $1,249/Bed Unit* *One-time fee paid at time of Building Permit or CPCN issuance

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Utility – Gas**
Charges	Consumption Charges
Residential	Price Per Gigajoule***
Commercial	Price Per Gigajoule***
Basic Gas Charge
Residential	$10.00/Month
Commercial	$45.00/Month

*GST – Mandatory Federal charge
**GST – Mandatory Federal charge/ICE – Innovative Clean Energy Fund – Mandatory Provincial charge
***Monthly calculated propane charges per gigajoule. Pricing based on cost of propane using first in first out pricing model

Service factors are determined when a unit/property is built and are calculated based on the number of beds, fixtures and square footage of the living area.

Billing Information

• All utility services (Water, Wastewater, and Gas) are billed monthly. Each utility issues a separate invoice; however, all invoices are delivered together in a single email. 
• Payment is due by the date shown on your invoice. Late payments are subject to a 1.5% charge on the outstanding balance. 
• Online banking payments: Please set up each utility as a separate payee:
  • Big White Water Utility Ltd
  • Big White Wastewater Utility Ltd
  • Big White Gas Utility Ltd
    Use the account number shown on your bill, excluding the decimal (e.g., 3360.00 → 336000). While each utility is billed separately, the account number is unique to the property record and is the same across all three utilities.
• Disconnections will occur after 60 days of non-payment or non-contact after purchase.
• Reconnection fees apply for each utility.  Please see the respective tariffs posted above.
• NSF charge is $25.00.

• There is a Paper Fee for all printed and mailed bills. Email billing is available for free. Please email utilities@bigwhite.com to change your billing delivery method.
  • $2.50 Within Canada
  • $5.00 Outside Canada